E-Commerce Training

CCRS Code: PM02080012

 

It is aimed to provide information and experience about the basic components of e-commerce to participants who are selling on online platforms and who intend to start doing so. The project development method will tell you what steps should be taken and a road map will be drawn up on how to develop the work in the question and answer section.

Who should participate?

Small and medium-sized business owners who are considering moving their business to e-commerce for the first time

Managers of enterprises that want to open stores on Marketplace platforms

Those who want to improve their sales on existing Marketplace platforms

Managers and candidates for managers who want to improve themselves in relation to e-commerce

Acquisitions

Overview of e-commerce (What is the situation in the world, what is the situation in Turkey, the Pandemic Effect)

Project Development Steps (Components and Stakeholders of E-commerce, Business Structure, Site Design, Competition, Which Platform, The Right Product, The Right Visual, the Right Price, The Right Shipping Time)

Integration (Product, Stock, Price)

Campaigns and Ads (SEO, Customer habits, Special Occasions, "Buy-Box")

Cargo (Price, Quality of Service, Transported/ non-transported products)

Catalog Structure (”Single" catalog structure, Prohibited Products, Photo Quality, Studio)

Finance (E-invoice, Commission rates, Maturity, E-archive, Reconciliation, Order Cancellation, Refund)

Customer Expectations (Price, Quality, Speed, Right Product, Right Pieces, Complete Apparatus, Quality Packaging, Trust, Call Center, Store Score, Perception, Malfunction, Refund, Cancellation, Penalties)

Content

Meeting

Meeting

What Will We Learn?

 

Overview of e-commerce

How is he doing in the world?

What is the situation in Turkey?

The Pandemic Effect

 

Project Development Steps

Components of e-commerce

Stakeholders of e-commerce

Business Breakdown Structure

Site Design

Competition

Which Platform

The Right Product

Correct Visual

Right Price

Correct Shipping time

 

Integration

Product Integration

Inventory Integration

Price Integration

 

Campaigns and Ads

SEO

Customer habits

Special Occasions

"Buy-Box”

 

Cargo

​​

Price

Quality Of Service

Transported/non-transported products

 

Catalog Structure

The structure of the ”Singles" catalog

Prohibited products

Photo Quality

Studio

 

 

Finance

E-invoice

E-archive

E-book

Commission rates

Understanding

Order cancellation

Refund of the fee

 

 

Customer Expectations

Price

Quality

Speed

The Right Product

Correct Menstruation

Complete Apparatus

Good Quality Packaging

Trust

Call Center

Store Score

Feeling

Call Center

Fault

Return

Cancel

Penalties

2 days/ 10:00 – 16:00

Participation certificates belonging to Istanbul Corporate Development with PMI ® accreditation will be given to those who participate fully in this training.

2 days

You can contact us for detailed information about our trainings.